When experiencing issues with your payment, could you please check the following most common errors:
- Check if your funds are sufficient
- Check your credit limit (you might have reached your daily or total credit card limit on the day or the maximum amount your card can be charged at a single time)
- Check the credit card number and the CVV entered were correct
- The validity of your card is 5 days after the desired travel date. If your card has expired, we recommend that you use another card
What were the used resources?
- Support (eg. Mobilephone, Tablet, or Computer)
- Browser (eg. Chrome, Firefox, Internet Explorer)
- Type of browsing (eg. Private?)
We recommend trying with different support or browser.
If you are still facing a payment issue, you can reach out to our Customer Service using our dedicated contact form.