Mon Chauffeur service is adapted to passengers with reduced mobility as long as your medical assistance material is foldable and small enough to safely fit into your driver's vehicle trunk.
If you have any doubt on this matter, don’t hesitate to reach out to your selected fleet to make sure you won’t face any issue at the moment of your trip.
If you book a train from a railway station, we strongly recommend that you include the time needed to reach your meeting point when scheduling your pick up time. You'll thus avoid being charged waiting fees.
Your driver won’t be able to come pick you up away from the meeting point displayed on your booking confirmation. If you’re traveling to / from a railway station, don’t hesitate to use the SNCF dedicated service Accès Plus to have someone assist you.
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