Late passenger

If you arrive to the meeting point after the scheduled pickup time, waiting fees can be applied - depending on the fleet you chose.

Useful information :

• Most of the PHV fleets (not all) offer free waiting time after the scheduled pick up time. Tolerance and waiting cost per minute are available on the fleet's Terms and Conditions - displayed during the booking. Please do refer to them!
  
• Taxi fleets start charging waiting fees since the scheduled pickup time, following regional agreements.

As a good policy, we recommend contacting the fleet in case you may arrive late. Their driver may be already on his way, this will let them adjust the pick up time.